Security
Security Is the Foundation of Our Operations
Data Protection & Encryption
At Capital Review Management, safeguarding data isn't just a priority — it's embedded in our DNA and formalized in CRM-4.1 Data Encryption & Protection. We enforce AES-256 encryption at rest and TLS 1.2+ for all data in transit. MFA is required across every platform, with 5-minute screen locks and 15-minute session timeouts. Our track record is spotless — zero data breaches — and our PCI DSS-certified tokenization ensures consumer payment data is never stored in raw form.
Security Protocols & Infrastructure
Capital Review Management implements continuously updated security protocols governed by CRM-4.3 Disaster Recovery and CRM-4.4 Access Controls. Our disaster recovery plan delivers a 4-hour RTO for CRM systems, 8-hour for payment portals, and 24-hour full operational recovery — with quarterly backup tests validating readiness. From 12-character passwords with 90-day rotation to role-based access and 24-hour termination revocation, every detail is accounted for.
Compliance & Regulatory Alignment
No matter your industry, you can trust Capital Review Management to deliver collections support with the highest level of data protection and regulatory alignment. Per CRM-4.7, we maintain rigorous compliance with FDCPA, FCRA, GLBA, HIPAA, and TCPA while implementing industry best practices for data security. Annual CFPB Readiness Assessments and routine institutional audits validate our standards — because in a digital-first world, security isn't an option, it's our obligation.